Daily support response time se thoda disappointed hoon
Support se baat karne me itna time lagta tha, main bharosa karne me thoda delay feel kar raha tha. Har baar jab issue report karna hota, mujhe bar bar apni problem explain karni padti, jaise ki woh meri baat nahi samajh rahe ho. Phone par support team reachable thi, par response lene me din lagte the, jo har roz ke kaam me rukawat ban jata. Training aur software ke features samajhne ke koshish kar raha tha, par jab bhi assistance chahiye hoti, tab wait karna padta. Database function aur dialer kabhi kabhi thik kaam karte the aur kabhi nahi, jo confusion badhata tha. Automatic updates achhe se sync nahi hote lagte the kabhi kabhi aur mujhe khud check karna padta tha. Payment aur invoicing ke baare me clarity thi, par woh bhi baar baar dekhna padta tha. Overall, support time ke wajah se mera experience thoda frustrating raha, shayad unko process improve karne ki zarurat hai.