Daily support ok but wouldn’t jump back in straight away
My experience with the support team day-to-day has been a bit of a mixed bag. On one hand, the staff are generally polite and willing to help, so that’s a positive. But on a few occasions, I noticed delays that stretched longer than I would have liked, sometimes with unclear explanations that left me wanting more detail about what was happening. From this, I gather the support works well for common or simple issues but might fall short for more complicated or unusual queries. Even so, I recognize that the software itself is robust, and the updates tend to fix problems proactively which helps reduce the need for intervention. Given all this, I’m a bit hesitant to dive back in straight away if I run into trouble but would still reach out knowing the team is there. Overall, it’s an acceptable experience, just not one that feels fully reassuring every single time.