Daily support mein problem thi, kabhi server issue toh kabhi response slow
Rozana support experience thoda disappointing raha mera. Sabse acchi baat yeh thi ki support team available thi call lene ke liye jab bhi maine bahut urgent issue uthaya. Lekin woh urgent help milna amuman delay ke sath hota tha jo frustrating tha. Kabhi-kabhi dialer software hang hota tha ya disconnect hota tha, jiska solution mile bina waqt barbaad ho jata tha. Aap log ke automatic updates ke baare mein mujhe pata tha aur generally wo theek lage, par un updates ke baad kai baar naye bugs aa gaye jo roz professional use me dikkat daalte the. Mujhe yeh bhi laga ki jab main support team ko call karta toh unke paas pura context nahi hota tha meri problem ka, iske wajah se baar-baar mujhe apni baat dohrani padti thi. Ek din toh call connect hone mein itna time lag gaya ki kaam kachcha reh gaya. Overall communication theek tha but lagataar slow response problem jab thodi urgent setting mein thi toh niraash karne wali thi. Daily use ke liye jab software reliable nahi raha hota, toh productivity pe side effect aata hai jo main pasand nahi karta. Agar aap log ise thoda aur streamline kar pao toh behtar hoga. Filhal mujhe lagta hai yeh mera experience poora hope nahi pura kar saka, par jo thoda bhi support mila wo appreciate karta hoon.