2 out of 52 of 5Verified customerSupport and communication
Daily support mein kitni mehnat lagti thi
Software ka daily use karte waqt support team se baat karna kaafi frustrating tha. Jab bhi mujhe kisi issue mein help chahiye hoti, wait zyada hota aur kai baar samajh nahi aata ki kya solution dena chahte hain. Main samajh sakta tha ki tools update ho rahe hain, lekin communication itna clear nahi tha. Sabse badi dikkat thi ki roz ki calls aur dialer setup mein time zyada lagta, aur telephonic support response bhi late aata tha. Database feature ki integration thodi better ho sakti thi, but at least auto updates regular aate rahe. Sign-up aur payment process me koi major dikkat nahi hui, wo theek tha, par overall support ke bina smooth experience nahi mila.