Daily support calls drained me, no ease in fixing problems
I found the day-to-day use of WFHI's software quite frustrating rather than helpful. Every time I tried to use the calling tools and manage the database, something was off—either a glitch would appear or the automatic updates seemed to break features I was relying on. The support team was reachable by phone, but it took multiple calls and a lot of explaining before I saw any resolution. It felt like a continual effort just to keep the software running smoothly, not what I expected. The onboarding and training didn't prepare me well for these recurring technical issues, which added to the frustration. Even the sign-up and payment process, which should have been simple, felt glitchy at moments. Overall, using the product day after day demanded significant effort just to keep things functioning, and that really took a toll on me.