Daily routine mein thoda extra effort laga support ke sath
Main bataun toh rozana ke istemal mein software ne theek-thak performance di, par support ke liye mujhe apne taraf se kafi mehnat karni padti thi. Kabhi kabhi dialer feature kuch issues dikhata tha jisko main khud troubleshoot karta tha pehle, kyunki support available nahi tha turant. Jab contact kiya toh response milta tha, par wo mainly general hota tha aur detailed help ke liye mujhe baar-baar follow-up karna padta tha. Training aur onboarding toh theek tha, bas kuch specific problems aati thi roz ke workflow mein jinke solutions mujhe manually dhundhne padte the. Automatic updates ne thodi conveniences di, par har update ke baad mujhe nayi settings samajhni padti thi. Payment aur invoice system simple tha, koi major dikkat nahi aayi wahan. Overall thoda zyada effort lagana padta tha jo main expect nahi kar raha tha shuru mein.