daily follow-ups with support were sometimes slow to land
At first, the software setup looked promising, especially the database and calling tools that integrate nicely. But as I used it daily, it became clear that some bugs made small tasks frustrating. The updates did try to fix things, but new quirks popped up. On the plus side, the telephonic support was generally helpful when I managed to get through, though sometimes I waited longer than expected for callbacks. Overall, I found the sign-up and payment process easy and straightforward, which was a relief. The balance of positives and negatives means I’m cautiously optimistic but think the experience might improve over time. It’s not perfect, but the feature that worked well – the database syncing – definitely stood out against some support delays.