daily calling was mostly smooth, though dialer lagged sometimes
Honestly, the thing I liked most was how the calling tools worked on a normal day. It handled the dialing and database combos well without me needing to baby-sit. What wasn't perfect was the occasional lag on the dialer, especially when I had longer call sessions. It wasn’t a big deal but got a bit annoying by the end of the day. Support has been helpful a couple of times but they weren't very quick all the time. I signed up easily and payments are handled pretty straightforwardly. Automatic updates pop in regularly which keeps the system fresh without extra effort. So from what I've experienced, this software makes day-to-day managing remote workflows simpler overall, though I'd watch out for those dialer glitches when you rely heavily on continuous calling sessions throughout the day.