Daily calling tool worked well but invoicing was slow
Using the calling tool every day was mostly a positive experience; it integrated well with my headset and the database feature matched the contacts smoothly. I found that the dialer connected quickly each time, which was very important for my workflow. However, when it came to the invoicing and payment process, things weren’t as seamless. Some past invoices took longer than expected to arrive, which caused me to keep checking and follow up multiple times. The sign-up itself was straightforward, and the onboarding training prepared me for the software use effectively. Automatic updates kept the software current without additional hassle. Telephonic support was usually helpful, but I did experience waits and sometimes needed to explain my issue more than once. Overall, what I really liked was how the software performed consistently during daily use, especially the calling and database features. On the other hand, the invoicing delay was frustrating enough to make me cautious with future payments. Still, the tool did mostly what I needed it to do without major glitches during my ordinary work days, which was the essential part for me.