customer support theek tha, but training se zyada help nahi mili
Toh mainne training aur onboarding try kiya, aur contact kiya support se, par honestly baat karun toh jo expect thi responsiveness aur help ki, woh utni nahi mili. Mujhe laga tha ki training se zyada guidance milegi ki software kaise use karna hai, specially dialer aur database features ke liye, par wo thoda limited tha. Support bhi slow tha kabhi kabhi, kabhi call karne pe der se connect hoti thi. Invoice aur payment system theek tha, koi badi dikkat nahi aayi usmein. Overall, jo main chahti thi wo pura nahi hua, aur main abhi bhi software thoda confusing feel karti hoon. Mujhe laga ki agar accessibility aur support better hota toh shayad main jyada confident hoti is software ko use karne mein, par abhi abtak bas itna hi hua hai ki main thoda struggle kar rahi hoon features samajhne mein aur progress karne mein.