Skip to main content

WFHI review

Customer support tha bilkul bekaar

1 out of 51 of 5Unverified experienceSoftware and access

Customer support tha bilkul bekaar

Maine WFHI software ke liye sign-up kiya tha, par access milne mein frustration hui. Yeh software chalana mera kaam tha, magar login se leke database use karne tak problems aaye. Jab support ko call kiya, toh response time itna slow tha ki wait karte karte mera patience khatam ho gaya. Jo banda help karega, uski baat samajh mein nahi aayi, wo sirf time pass kar raha tha. Software ka interface mera adjust karne ke hisab se bilkul ready nahi tha. Automatic updates toh problem create karte rahe bina bataye. Phone pe support dene wale log helpful hone ki jagah confusion badhate rahe. Main expect kar raha tha ki training aur onboarding smooth ho, par asli mein bada headache mila. Dialer aur calling tools use karna adhura aur confusing tha. Overall, main is experience se disappointed hoon kyunki koi bhi software ka main maksad easy access aur smooth work hota hai, yahan uska namoona nahi mila. Itna backup chahiye tha fir bhi wo nahi provide hua from support side. Main ye product dubara use karne ka soch bhi nahi sakta itni problems ke baad.

Nitin RegeMaharashtra, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy