Customer support ka response time ekdum slow tha
Maine ek baar payment aur billing issues ko report kiya tha aur mujhe laga support team ka response time kaafi slow tha. Jab maine unhe call kiya tab mujhe jaana pada kai bar waiting mein rukna padta tha aur baar-baar mujhe apni problem dubara repeat karni padti thi. Invoice generation ke process mein bhi kuch hafte ke andar clarity nahi aayi ki mera account balance kaise maintain hoga. Ye baatein thodi frustrating thi aur mujhe lagta hai ki support team ko apni communication skills par dhyan dena chahiye. Main ye review ab der se likh raha hoon taaki main apni genuine feelings share kar saku. In sab cheezo ke bawajood software mein kuch basic features ache se kaam karte the, par billing support jo sabse important thi, wo disappointing rahi mere liye.