Customer support failed me badly
When things went wrong, I found the support options sadly inadequate. I faced errors in the dialer feature but couldn't get a timely solution despite repeated calls. The team seemed overwhelmed and didn't follow up properly. I waited days without clear updates which was frustrating because I depended on those tools. The billing and invoicing process itself was okay but when technical issues arose, the support did not help fix anything effectively. If you're hoping for quick resolutions during problems, this might not be the right fit. I ended up wasting a lot of time trying to get help that never came through. Honestly, I wouldn’t recommend relying on their support based on my experience.