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WFHI review

Customer support failed me badly

1 out of 51 of 5Verified purchaseSupport and communication

Customer support failed me badly

When things went wrong, I found the support options sadly inadequate. I faced errors in the dialer feature but couldn't get a timely solution despite repeated calls. The team seemed overwhelmed and didn't follow up properly. I waited days without clear updates which was frustrating because I depended on those tools. The billing and invoicing process itself was okay but when technical issues arose, the support did not help fix anything effectively. If you're hoping for quick resolutions during problems, this might not be the right fit. I ended up wasting a lot of time trying to get help that never came through. Honestly, I wouldn’t recommend relying on their support based on my experience.

Arjun HegdeMeghalaya, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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