Couldn’t quickly find what I needed, moment of clarity still missing
While trying out the training modules, I struggled to find exactly what I needed right when I wanted it. One particular time, I was looking for guidance on how to use the dialer tools effectively, but the navigation wasn’t very clear and it took me several attempts to get to a useful video. Beyond that moment, I felt lost in the rest of the onboarding because the manual and the interface did not prioritize easy access to key help topics. I found the verbal explanations in sessions a little vague at times, lacking specific details for practical steps. On the positive side, the automatic updates never caused trouble, so at least the software was stable. However, the overall ease of finding relevant training material was disappointing, and the moment it was supposed to click just never really happened for me during that period.