Couldn’t get access, so didn’t work for me
I had hoped the software would integrate smoothly with my existing workflow, but unfortunately, I ran into several problems with access right from the start. When the system showed errors logging me in, I expected to reach help quickly, but that wasn’t the case. The responses I got were delayed and often didn’t resolve the core issue, leaving me stuck without proper use of the software. The training material made certain things look simpler than they turned out to be, and without reliable access, I couldn’t even explore features like the calling tools or database. The automatic updates didn’t seem to fix these problems and in some cases, seemed to cause new glitches. Overall, I ended up unable to make real use of the product given the barriers to just signing in and maintaining a session. The invoicing and payment process was straightforward at least, but that didn't make up for the software itself failing me early on. I’m left with no option but to look elsewhere since the core functionality wasn’t available to me at all.