couldn't find what i needed, ended frustrated
I honestly had a tough time navigating through the software and trying to locate the features or sections I needed to work with. The interface wasn’t intuitive for me, and despite spending significant time, the database access wasn’t straightforward to understand. Also, the calling tools and dialer were hard to find and figure out without proper guidance. There was some hope that the automatic updates would help fix some of these issues but that was not the case in my experience. The sign-up and invoicing process was fairly standard, though it didn’t offset the main problem of access to functional tools. I tried contacting telephonic support multiple times, and while the representatives were polite, the solutions given didn’t help me get over the initial confusion. This overall made me quite frustrated because the usage didn’t match what I expected from the descriptions. The only small plus is that the invoicing details were clear once I finally reached them, but since the main software features were inaccessible to me effectively, it didn’t really matter in the end. This did not work out well for my case.