The training and onboarding materials promised a lot but left me digging around for the info I actua
The training and onboarding materials promised a lot but left me digging around for the info I actually needed. It felt like important parts of using the calling tools and database feature were buried somewhere deep or only touched on during live sessions. I spent quite a bit of time just searching through menus and FAQs to make sense of the software features. The steps to set up my profile and access the dialer were confusing at first, and although the telephonic support was there, getting the right guidance took longer than I wanted. Automatic updates happened without clear notes, so I sometimes felt lost in what changed. All in all, I ended up wasting too much time just trying to find straightforward answers rather than getting on with working as intended.