Couldn’t find what I needed and that spoiled everything
I tried to find help through their support system but it was frustrating because the information I needed simply wasn’t easy to locate. The website lacked clear navigation, so I ended up wasting lots of time searching for how to use the dialer or access the database functionality. Even when I reached out to telephonic support, the responses weren’t as detailed or quick as I expected. Training resources seemed to gloss over parts where I specifically needed guidance. The onboarding felt rushed and left me confused about many steps, and automatic updates sometimes changed features without sufficient notice. Invoicing was clear enough but did little to make the overall experience better. I was eager to get going but all these difficulties combined meant I couldn’t really use the software properly. It was disappointing and led me to stop using the service because finding what I needed was just too hard.