Could work well if you don’t mind the standard hours
Honestly, this software and training setup has pros and cons, especially when it comes to how it fits around the hours I actually work each day. I’m reaching out to say this as if I’m chatting with a friend because it really depends what your schedule looks like. For me, the automated updates happen during daytime business hours, and sometimes that interrupts what I thought would be my quiet work time. Also, the dialer feature is great but seems to assume a pretty standard 9-to-5 availability for calling, which isn’t exactly how I roll. If your routine matches this or you can adjust easily, the onboarding and training are clear and helpful for smoothing out how the database ties into your workflow. But if you have more flexible or irregular hours, some of the features might feel a little rigid. I appreciated the telephonic support, which was always available within the expected times, but that also means outside these time slots, you might be on your own. On the other hand, the sign-up and invoicing were quick and hassle-free, which was a nice relief. So, if your working hours align with the way the software’s systems tick along, I’d say give it a go; otherwise, it could be a bit of a challenge unless you’re happy tweaking your routine a bit.