Skip to main content

WFHI review

Could work for many, but the daily quirks might not suit everyone

4 out of 54 of 5Verified purchaseSupport and communication

Could work for many, but the daily quirks might not suit everyone

After using the software day to day for a few weeks, I’m still weighing how it fits into my workflow. The support team was helpful when I had questions, and I appreciated the ongoing updates that seemed to improve stability over time. However, I did notice some inconsistencies with the calling tools; sometimes the dialer would lag or drop calls, which was frustrating when I was in the middle of a task. It didn’t happen every day, but enough for me to take note. The database feature integrates nicely, speeding up access to contacts and info, though occasionally the search function took longer to load than expected. I think this software would suit someone who is patient and comfortable navigating occasional hiccups, but maybe not the best for those who want everything to be seamless immediately. The invoicing process is solid and the sign-up flow was fairly simple, so that part gets a thumbs up. Overall, it's a competent tool, but I wonder if it’s the right fit for users expecting a perfectly smooth experience right off the bat.

Kaushik NarayananKarnataka, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy