could use more guidance before purchase
My initial steps with the software were a mix of ups and downs, so I'm a bit undecided about my future use. On the positive side, the sign-up process was pretty straightforward, and I managed to set up the database feature without too much hassle. I found the calling tools quite intuitive, which made the early days of usage enjoyable. However, I did find some of the training materials lacking in detail, which meant a lot of trial and error on my part. The onboarding flow sometimes left me guessing about next steps, which is something I’d hope would be more clearly communicated. The support team was reachable, but I feel the explanations could have been more thorough, so I might need help again in the next cycle, especially with payment and update processes. The invoicing worked fine but had occasional delays, so I hope they smooth that out. Overall, it’s functional but lacks a little polish in guiding users before they dive deep, and that might affect how confidently I’ll approach future signups.