Could suit some but not all, responsiveness varied
I found the responsiveness of the sales inquiry team a bit uneven, which might work fine depending on your expectations. When I first asked about the software and training options, responses were polite but sometimes slower than I hoped. It took a couple of calls to clarify the full onboarding procedure and what the outline of support would look like. On the plus side, when questions about the dialing tools and database features were raised later, the replies were more timely and useful. So overall, if you want quick back-and-forth communication, this might be a bit hit or miss. It might suit someone with patience or flexible timing but probably would be frustrating for those who expect instant answers all the time before purchase. The invoicing process was straightforward, as was payment, so no issues there. Whether this product fits you might come down to how you feel about variable communication speed before buying. It’s not the worst by any means but there’s room for improvement in the sales response department.