could not understand the support steps at all
I tried to get help from the telephonic support a few times but the order of steps they suggested didn’t make sense for my situation. The instructions felt disconnected from what I was actually experiencing while using the software. Each time I called, it seemed like they gave me different advice or skipped important parts that might have helped me fix my issues. The support team responded promptly but the sequence of tasks they recommended was not logical or easy to follow. As a result, none of the guidance led me to resolve the problems I faced with the dialer and database features. I also found the communication was straightforward without extra explanation, which left me confused. Unfortunately, I couldn’t move forward with the training or get the software working properly because of this. After several calls and attempts to follow their steps, I still did not get a proper solution. The entire support and communication flow did not work for me and stopped me from progressing with the platform.