Could not get the software to meet my needs properly
When I started using this software, I expected something more intuitive based on what I had used before. Unfortunately, the access was clunky and unintuitive compared to previous tools I had experience with. Navigating through the database and calling features felt complicated and not as responsive. The updates did not improve performance in my case; in fact, some aspects became slower after they rolled out. I tried reaching out to telephonic support multiple times, hoping to resolve these issues, but the responses felt generic and didn't help much. The training provided was also insufficient for me to get past the basic hurdles. Signing up and making payments went smoothly enough, but that was the only straightforward part. Overall, this software did not align with my expectations and workflow, and I struggled to make it work effectively. It was a frustrating experience, as I had hoped the features would be better integrated and more user friendly than my previous software. Sadly, it did not deliver for me, and I ended up not using it as intended due to these issues.