Could not get the billing started in time
Really frustrating experience with billing here, honestly. I thought signing up would be quick, invoicing clear, and payments straightforward, but it just dragged on so long. I kept waiting for my invoice to appear and had to chase the support team a few times to understand what was wrong. The process of setting up the account to accept payments felt unnecessarily complicated, and sometimes I got different answers over the phone about what needed to be done next. It felt like everyone was polite but not exactly sure how to fix the delays. When I finally thought payments were aligned, the system would notify me of missing documents or mismatched details, which meant restarting some steps. All of this took well over a week, and I honestly could not get going with the software usage until this was resolved. To say it plainly: billing did not get sorted in time and caused me significant hassle during the start.