could not get access without help next time
I found the software quite confusing and was unable to complete the sign-up process on my own because of some unclear labels and instructions. When I reached out to support, they helped solve the initial issue with database access, but it was a bit of a struggle. Even after that, I’m not confident I would be able to manage the training modules or use the calling tools without someone guiding me again. The onboarding flow wasn’t very intuitive to me, and the software itself seemed to require significant time to get familiar with. Though updates were supposed to happen automatically, I didn’t feel secure about what changes they brought since there was no clear notification system I could spot. Payment and invoicing seemed straightforward but because I was stuck on the software side, I never got far enough to notice much there. Honestly, it feels like I will have to need support and help very often if I want to keep using this platform. It didn’t fit my current comfort level, and I’m worried the next time I use it I’ll get stuck again unless there is someone available to assist me.