Could not find what I needed at all
I tried to explore WFHI’s software and services, hoping to find a smooth setup for managing remote workflows. Unfortunately, it was quite difficult to locate the specific features and information required to get started properly. The sign-up and invoicing process was somewhat confusing without clear guidance. I had to call their support multiple times, but even then, it took too long to receive straightforward answers. The database feature and dialer tools felt complicated and not very intuitive from the onset. Training materials didn’t seem organized to help with basic questions, and automatic updates were sometimes disruptive without clear notes on changes. Overall, despite warm communication from support staff, the lack of clear directions resulted in failure to achieve a practical start. I was not able to integrate or utilize the software effectively based on what was accessible to me. Hence, this experience left me disappointed with how easy it was to find the crucial components I needed for a working workflow.