Could I do this onboarding again? Mixed feelings
My attempt at using WFHI’s training and onboarding had its ups and downs. Finding the right training modules was possible enough, but not always easy, since the dashboard’s layout wasn’t as intuitive as I hoped. I felt like I spent more time clicking around than actually learning sometimes. The training itself covered the basics well, especially about the dialer and database features, and the automatic updates kept the software somewhat fresh. However, the less streamlined way navigation worked left me hesitant. Support was available when I reached out, but I didn’t want to rely on that too much. Given those small hurdles, I’m unsure if I’d want to go through the entire process again or try a different system. It did its job, but not without some frustration that I might avoid in the future.