Could have started even sooner
It took an unexpectedly long time before I managed to start using the software fully. Setting up the database and dialing system required a few calls to support, and those calls sometimes involved being passed between different representatives. Once I finally got through to the right guidance, I was able to set the workflow correctly and smoothly use all features day to day. The sign-up and payment procedures were handled efficiently enough, so no issues there. What I felt was missing, however, was a faster onboarding process with more focused help at the very beginning. The automatic software updates were seamless, which reduced any disruption. I appreciate the team's willingness to answer questions and the reliability of the telephonic support even if the initial wait was longer than I hoped. After that, everything has worked well enough for my routine.