Could find most things but wanted clearer details on some aspects
When I first explored what WFHI offered before purchasing, I found the information on their website to be mostly straightforward, which helped me decide to subscribe. The signup pages worked fine and I received invoices promptly which was useful. However, I did find that some aspects, especially related to how exactly the calling tools integrated with the database, weren’t explained in enough depth for me to feel completely confident before buying. I wanted clearer and more detailed walkthroughs about the workflow and how the training was structured since those are essential for me to feel comfortable. The support contact details were available, but I wasn’t entirely sure what kind of assistance one would get after the purchase based on the pre-purchase information. I found myself second-guessing whether the software had all the features I needed or if I would have to figure some things out myself. The automatic updates are mentioned but I couldn’t find any specifics about whether these would impact ongoing work or cause interruptions. Also, while invoices came as expected, the payment process details could have been more transparent in terms of options or scheduling. Overall, I appreciated that the main features were easy enough to locate and understand before signing up, but I felt like some of the finer points that matter to day-to-day usage were missing or not clear enough. I still decided to proceed but a bit more upfront information would have helped me.