Could do it again, but support explanations were a mix
Hey! Just wanted to share my thoughts about the support and how things got explained when I reached out during the onboarding. So, I found some parts pretty straightforward, which was good because I didn't feel totally stuck when I used the calling tools. The telephonic support people were usually polite and tried to explain things clearly, but I gotta say, sometimes the explanations felt a bit rushed or too technical, you know? Like when I asked about the database features, I kind of ended up more confused. But on the flip side, when it came to sorting out invoicing questions or issues with the payment system, they were much better at breaking it down simply. It was not all smooth sailing, but the support tried their best and I appreciate that. Also, after a few days, I seemed to get the hang of updates and the dialer behavior, so that helped me feel a lot more confident. Thinking if I'd do it again honestly, I'd probably sign up, but maybe brace myself for some parts of support to be hit or miss. Still, overall, the experience was okay and I could definitely manage with some patience and follow-up calls here and there. Just keep an open mind about the kind of responses you might get because it can vary a lot.