4 out of 54 of 5Unverified experienceSales and pre-purchase
Content with It but Needed to Wait Longer Than Wanted
I’m quite satisfied with the overall process, but I can’t lie—there was more waiting and repetition than I had hoped for during onboarding. The training videos were helpful but looping some parts again slowed me down. Also, I felt like I had to repeat a few steps in setting up the database and dialer, which added extra time. On the plus side, the automatic updates were a smooth addition, and the calling tools worked reliably once everything was set up. The sign-up to activation was straightforward enough, so I didn’t struggle with invoicing or payments. Overall, the experience left me positive about the software and support, but I’d suggest they could reduce waiting times. It’s a solid product, just could be a little quicker getting there.