Content overall but a little less supportive than before
Reflecting on my experience with this remote workflow software, I feel it did fairly well compared to tools I've used previously. The sign-up and payment processes were straightforward, which was a relief after some clunky systems I've dealt with before. I appreciated how the automatic updates kept the software running smoothly, reducing any technical downtime. Training sessions were comprehensive but not overwhelming, which helped me absorb information at a comfortable pace. However, I did find the telephonic support service to be a bit slower than what I was used to. While they were polite, the wait times and response speed could be improved a little. The database features integrated okay with my existing workflow, although it took some time to get used to navigating it. Overall, I feel confident using the software now, but if the support team were a little more responsive, it would really elevate the experience for new users like me.