1 out of 51 of 5Verified customerSupport and communication
Constant hassle just to get basic support
Using the support service has been really frustrating. I didn’t just try once and fail; it’s been ongoing, day-to-day trouble with simply reaching someone useful on the phone. Every time I called, either the line was busy, or I had to wait painfully long for any response. Once connected, the advice was often generic and didn’t solve the issues I was facing with the dialer and database syncing problems. It feels like they’ve set up this system without really thinking through how customers will need help regularly, not just at sign-up. It wasted a lot of my time and energy just trying to get simple things sorted out, and honestly, that’s the biggest downside I've experienced with this whole setup.