Constant frustration from day-to-day communication issues
I was really hopeful when I started using the software, but the telephonic support quickly became a major pain point. Calls were often dropped or delayed, and the responses I got rarely addressed the problems I was facing. Over the course of several days, this glitchy communication made it very difficult to maintain a smooth workflow. It felt like every time I reached out for assistance, I encountered some new issue either on the software side or with the support team’s responsiveness. This continual frustration wore me down and made the entire experience far less productive than I had anticipated. I expected at least reliable help for day-to-day questions, but unfortunately, that just wasn’t the case. The overall feeling was one of ongoing disappointment rather than improvement. The support and communication issues weren’t isolated incidents but a persistent struggle throughout my usage period. I’m left feeling let down because regular back-and-forth with the support team didn’t help me overcome these basic operational hurdles.