Constant back-and-forth with support drained a lot of energy
Using the support system day after day turned out to be quite draining. While the initial sign-up and onboarding felt okay, the issues began once I started using the calling tools and database extensively. There was a recurring problem with the dialer freezing during calls that affected my workflow badly. Trying to explain this over telephonic support was exhausting because the responses often felt generic and delayed. They never really addressed the problem fully, and I kept having to call back repeatedly. This persistent struggle with getting proper help day to day took up a lot of my time and patience. Automatic updates didn’t seem to fix the core issues either, and I found myself waiting or restarting the software more times than I would have liked. I honestly wasn’t expecting such persistent troubles from what seemed a promising service initially.