Overall, the support from WFHI has been steady day to day, which helped me feel comfortable using th
Overall, the support from WFHI has been steady day to day, which helped me feel comfortable using the software effectively. Initially, I had a few challenges with the dialer setup and coordinating the database imports, but repeated interactions with the support team helped iron out those issues. The telephonic support remained responsive and courteous over the weeks, although sometimes explanations could have been clearer. One small reservation is that automatic updates occasionally changed interface layouts unexpectedly, which threw me off briefly. Still, these changes improved functionality overall, so I see them as positive in the long run. The communication felt reliable without becoming overwhelming, letting me focus on running my remote workflows more smoothly. I’d say the steady support experience was key to achieving satisfying results.