Consistent Issues After Initial Setup
After completing the first sign-up and onboarding steps successfully, I encountered multiple day-to-day problems while using the software. The database feature, which was a key reason I purchased the product, frequently failed to update properly, causing inconsistencies in my workflow. The calling tools and dialer sometimes would not connect calls seamlessly, requiring me to restart the software multiple times a day. Although the automatic updates promised an improved experience over time, they occasionally introduced new bugs that made the system unstable. The telephonic support was generally reachable but often unable to provide effective solutions quickly, which led to some frustration. I found that the software interface was not always intuitive beyond the initial steps, and this impacted my efficiency. While the sign-up and payment processes went relatively smoothly and felt straightforward, what mattered most was that the software behaved reliably on a daily basis. Unfortunately, this did not happen as expected. Over the course of several weeks, these technical difficulties persisted and slowed my workflow significantly. Considering the purpose of the software and training was to facilitate remote work management in a trouble-free manner, the repeated glitches detracted from its usefulness. I cannot say that there is nothing positive about the support attempts or the onboarding experience, but the overall experience has been disappointing due to ongoing operational issues.