Consistent dialing feature was my only real positive
Over the course of daily use, I noticed that the training provided did not translate well into smooth routine operation. While the onboarding session was okay, day-to-day the software would sometimes lag behind or freeze, which caused delays in accessing the database. What stood out as reliable was the calling tool; the dialer performed consistently. It connected quickly and did not drop calls, which was the only part that met expectations regularly. The rest of the platform did not integrate updates smoothly, and I often had to manually restart functions to regain normal workflow. The telephonic support helped but wasn’t always able to resolve the issues immediately, leading to a sense of frustration with the system’s stability over time. So apart from the dialer’s dependability, the rest of the experience felt less than ideal for managing remote tasks.