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WFHI review

Consistency in telephonic support was really accha laga

5 out of 55 of 5Verified purchaseSupport and communication

Consistency in telephonic support was really accha laga

Main chahti hoon ki yeh batau ki support jo daily chal raha tha WFHI ke saath, usmein consistency bahut maayne rakhti thi. Shuruaat mein jab main ne call ki, toh response thoda slow tha lekin problems resolution ko lekar telephonic support phir bhi satark aur helpful tha. Lekin kuch days baad, mujhe laga ki staff ne meri issues ko dhyan se samajhna start kar diya, aur wo repetitive queries ko jaldi se handle karne lage. Matlab, rozana support se main affected nahi hoti thi, wo level consistent raha toh mujhe confidence mila ki future mein bhi queries jaldi solve hongi. Automatic updates bhi is dauraan smoothly aaye without interrupting calls ya bataaye, which is always a plus. Ek cheez jisme thoda improvement ho sakta hai wo ye ki jab kabhi koi complex issue aaye toh response thoda proactive ho toh aur supportive feel hota. However, jo daily experience raha support ke saath wo overall positive tha.

Swati SrinivasanTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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