Considering whether I'd do the purchase process again
I was weighing my options before getting the WFHI software and training, and honestly, my experience was a bit of a mixed bag. The sign-up and payment process was pretty straightforward, which gave me confidence initially. What wasn’t so smooth was navigating parts of the training interface—I found myself unsure where to go next at times, and had to rely on telephonic support. The support was helpful but not instantly available, so the delay did test my patience a bit. Now, after having used the calling tools and database features for a week, I can say they are functional but not flawless; the dialer worked fine but sometimes the automatic updates seemed to interfere with my workflow. Given that, I’m not totally sure if I’d repeat the purchase process without some added assistance or clearer training materials to start with. That said, the invoicing and billing appeared clear and easy to manage, which is a plus. So, I’m on the fence about doing it all again; maybe with more preparation or if the onboarding was slightly smoother, it would be a definite yes next time.