Considering if I’d buy again: pre-purchase labels made me pause
I have to say, when I first started looking at the software and training offerings, the way things were titled and described wasn’t entirely intuitive. Some of the labels made me wonder if I was actually signing up for what I needed, or if I was misunderstanding the scope of the services. For example, terms like "Remote workflow support" Could mean a lot of different things to different users. That said, once onboarded, the setup and features mostly delivered what I was expecting, even if my initial navigation was a bit confusing. The invoicing and payment process was clear, which helped me feel more secure about proceeding. I'm still undecided if I’d renew or buy again because while some aspects like the database management worked well, the unclear pre-purchase wording left some doubt. Overall, it’s a mixed bag for me, but I might try again with better understanding next time.