considering all, i would purchase again
I went into this sale with reasonable expectations about how much help I’d get onboarding and how the billing would work. The sign-up process was smooth enough and the invoicing seemed clear, which helped me trust the purchase more right from the start. On the other hand, it took some time to fully understand the parts of the software, especially the dialer and database updates, as the training was thorough but slower paced than I initially thought. The telephonic support was generally nice and answered my questions patiently, though sometimes I found myself waiting a bit longer than expected. So, while some steps required a bit of patience, the overall service matched well with what they promised online before the sale. For someone who needs software to run remote workflows and training that’s fairly detailed, this fits well. I would say that if I need this kind of support later on, I would consider purchasing from them again because the pros mostly outweighed the minor cons in my experience.