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WFHI review

Confusion zyada hua, last tak clear feel nahi hua

2 out of 52 of 5Verified customerSupport and communication

Confusion zyada hua, last tak clear feel nahi hua

Support team se baat karte waqt mujhe lag raha tha ki unki bandaas samajh mere madad ke liye perfect nahi hai. Main jo queries daalti thi, unka jawab ya toh adhura aata ya bahut technical lagta, jisse mujhe doubt hota ki kya main sahi track pe hoon ya nahi. Kuch chizein sahi thi, jaise ki telephonic support mein ek do baar clarity mila, lekin overall mujhe lag raha tha ki mera jawab lene se zyada meri baat samajhne mein dheemi speed thi. Training material bhi thoda confusing tha, samajhne mein jyada waqt lag raha tha aur baar baar padhna padta tha. Jab main calls karne ke liye dialer use kar rahi thi, toh kabhi kabhi system hang hone lagta jo frustration badhata tha. Database feature samajh mein aaya, par uski updates se jyada fark nahi padha. Signup aur payment process toh sahi tha, bas usmein bhi thoda delay tha jo accha laga nahi. Total mila ke mujhe support mein utna confidence nahi bana, ki main bina doubt ke kaam kar sakoon. Isliye main itni khush nahi hoon is experience se.

Vasudha Kashish ChandranRajasthan, IndiaExperience: Published:
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