Confusing wording made onboarding frustrating
Honestly, I felt the training and onboarding process was quite confusing because many of the labels used didn’t make complete sense to me. Some of the buttons and menus had wording that seemed vague or not clearly related to what I was trying to do, which leads to unnecessary hesitation. I tried to follow the step-by-step guide, but I kept second-guessing if I was on the right path. The sign-up and initial setup felt okay, but once I was inside the software, the unclear labels slowed me down considerably. On the brighter side, the automatic updates didn’t interfere much, and the calling tools operated smoothly enough. I’m still not confident that I fully understood each part of the training because of these terminology issues. So overall, while the software functioned mostly fine, the unclear wording made my onboarding experience a bit frustrating.