2 out of 52 of 5Verified customerSales and pre-purchase
Confusing process, only support was ok
When I started exploring WFHI software, I found the sign-up to be straightforward, but after that, finding the right features got complicated. The onboarding flow was not very intuitive, and I had to dig through various sections to access the database and calling tools. Automatic updates happened, but they sometimes changed layouts unexpectedly, making navigation harder. The invoicing process seemed fine once set up. Support was the one part that stood out positively—they were reachable and helpful when I finally got through, especially in explaining training aspects. Yet, overall, searching for needed options was a frustrating experience influenced by inconsistent updates and confusing layouts more than anything else.