2 out of 52 of 5Unverified experienceSales and pre-purchase
Confusing process ne frustrate kar diya tha first impression
Setup start karne ka tareeka mujhe itna samajh nahi aaya. Pehle payment details maange gaye, fir training shuru ki gayi jab tak process poora clarify nahi hua tha. Thoda out of order lag raha tha poora sequence. Ye jo pre-purchase steps hain, unka arrangement zyada logical nahi tha, jo customer ko confuse kar sakta hai. Jo mujhe achha laga woh tha ki sign-up ka interface simple tha, lekin uske baad jo onboarding flow tha, usmein step-wise clarity kam thi. Mujhe laga ki better hota agar pehle software aur training ki puri jankari di jaati fir billing and payments ke bare mein bataya jata. Overall, bahut organize lag raha tha par steps jyada scattered the.