Confusing pre-purchase, had to figure out a lot myself
I was disappointed by the lack of clear guidance before purchase. Most of what I needed to understand about the software and services wasn’t fully explained or obvious, so I had to spend time figuring things out on my own. The sales materials and website gave general ideas, but specifics about workflow integration and feature limitations were unclear. On the positive side, once I started testing the product, the software itself worked fine and I could navigate key areas relatively easily. The pre-purchase experience felt incomplete, though, which made me hesitate and slowed down my decision-making. I wished for a more transparent overview or demo before investing. So while using the service is decent, getting started was rough due to missing information upfront.