Confusing overall, made the whole process feel frustrating
I was hoping it would be easy to find exactly what I needed before purchasing, but honestly, the whole experience felt a bit puzzling. Navigating the sign-up and training parts didn’t feel very intuitive, and sometimes I wasn’t sure which step to follow next. The software’s various features like the calling tools and database seemed useful, but I couldn’t access proper guidance easily, which made me hesitate. The wording wasn’t always clear, and the support contact gave me basic answers that didn’t really solve my doubts. The invoice and payment info came through, but even that was confusing because I couldn’t find a good explanation of charges upfront. Overall, it felt like I was guessing a lot and lost confidence during the whole pre-purchase flow, so I was left irritated about whether I could proceed comfortably with this service.