Confusing onboarding made things frustrating
Starting the training and onboarding felt like it should have been straightforward, but honestly, it took a lot longer than expected. The terminology used in the labels and instructions often didn’t match what I was familiar with, which caused confusion multiple times. On one hand, the training content was comprehensive, covering many aspects of the software and remote workflows. But on the other hand, the unclear labels made it difficult to know exactly where I was in the process or what to do next. I found myself spending extra time rereading instructions and guessing what they meant. It’s possible that with more experience, these terms would become easier to understand, but my initial impression was that it required quite an effort to get through. I appreciate the effort put into the materials but felt the wording could be simplified for smoother onboarding. Overall, I invested more time than planned to get comfortable, which made me a bit frustrated.